Broadband nightmare again!?

Got frustrated about broadband again. Was trying to get mac code from o2 but was told of different versions by different customer service people:

'Sorry, we couldn't give you a mac code since your account has been cancelled'
'You are not the account holder. You need to get your ex flatmate to call us or you give us her password'
'Our records show that you're the account holder but since your account has never been activated, we don't have a mac code for you... maybe there's credit check problem with your new provider as well?'

Then I tried to call plusnet for advice. Their customer service people also gave different answers:

'We checked that your line is still active. You need to get mac code from your old provider. If they don't give it to you, you can call OFCOM for help as they can 'threaten' your old provider to give you the mac code.'
'(My old provider said they didn't hold the line?') You have to get mac code from your old provider. They have to give it to you within 5 days.'

The whole thing got me nowhere. One said they didn't hold the line and the line shouldn't be active and therefore they can't give me a mac code; the other said they found the line was still active and I had to get the mac code from the old provider. >_< I hope my ex flatmate can get the mac code for me tomorrow or I'll have to call ofcom or bt...

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Two to three acnes on my face seem to be coming out. Not sure if they're the post-holiday symptoms. >_< The left shoulder muscle seems to be recovering; My body seems to be quite sensitive. Some little acne like things come out from time to time but after a while they're just gone! Is that what the Chinese medicine says 'hot air'?!

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An artist that I worked with at the art gallery today said the subject I was studying (accounting) was totally different from what I was doing at art gallery. She couldn't imagine I was interested in those art things. Actually I think I'm more like an artist person than an accounting person... 

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Tea time: yoghurt with cornflakes! :) 

Dinner: leftover food - quiche + salmon + lettuce!  

 This quiche I got from Waitrose the other day was actually quite yummy!